Orders are processed directly to our shipping team following order confirmation. Shipment Tracking will be provided to your email as soon as your order is shipped. The vast majority of orders are received within 5-15 Business Days.
Cancellations will be accepted within 30 minutes of an order being placed. After 30 minutes, if the order has been sent to our shipping company you will not be able to cancel the order.
Full refunds on any orders that is a result of our errors ( damaged, missing, or incorrect products). Return shipping cost for these issues will be refunded.
For other new, unworn item return acquisitions, please contact us within 30 days with your order number and details about the product you would like to return. We do not cover shipping costs for returns or exchanges.
Orders that have already shipped cannot be cancelled!
Please note: processing times and shipping times are not guaranteed and are simply general estimates. We will do our best to update our estimates in accordance with our current demand however, estimates may not always be exact.
If you have any questions about shipping, please contact us
To maintain the quality and integrity of the garment, we recommend washing them on machine wash cold, with an initial water temperature not exceeding 30ºC or 65-80ºF.
We also suggest washing the garment inside out (printed side in) to help preserve the print as well as possible.
We are always looking for new exposure, and opportunities to branch out. If you know of an event that we may be a good fit for just let us know! Reach out to us here.
We do not offer wholesale, and are not interested in distributor accounts. The Foundry Lancaster Apparel can only be bought on thefoundrylancaster.com
If you have any issues that have not been covered on this page, please contact us and we will get back to you in order to help you resolve the issue as soon as possible
